FAQs

 

The following is a brief listing of FAQs for quick access. For a full listing of FAQs please visit our desktop site.


Library Apps


Bookmyne

Guide coming soon!

 
OverDrive

If you have a mobile device with access to an app store (Google Play, iTunes, etc) use it to download a free app called “OverDrive Media Console.”  This will serve as your means for using OverDrive on your device.

Upon opening the OverDrive app you will be prompted for a username and password.  If you do not already have an OverDrive account, create one.

Once you log in you will be brought to your book shelf, this is where your checked out materials will be stored.  To look for materials tap the “+” or OverDrive symbol (what you see will depend on what device you are using) and then tap “Add Library.”

You will be presented with a search prompt for your library.  I find it is easiest to search by zip code, so type in “08080” and you should find the Margaret E. Heggan Library.  Tap the star icon for “South Jersey Audiobook and eBook Download Center” in order to save the library and tap the “South Jersey Audiobook and eBook Download Center” button.  This will bring you to the LOGIN OverDrive page.

Log in by tapping “Log In” in the upper right corner of the website.  Select the Margaret E. Heggan Library and enter your full library card number (no spaces).  This will return you to the main page, and you will be logged in.  You can now search for materials using the basic and advanced search functions.

When you find a book tap it once to reveal the borrow button.  Tap “borrow.”

If all of our digital copies are checked out you will be able to sign up for a waiting list for the next available copy.

If a copy is available you will be redirected to your account page.  Tap the “Download” button next to the item and select the file type you want to download (this is important if your mobile device does not support a specific file type).  Tap “Confirm and Download.”

The item should now be on your bookshelf.

 
Hoopla

Guide coming soon!

 
Library Services

 
Getting a Library Card

If you meet one of the following criteria you are eligible for a library card for the Margaret E. Heggan Free Public Library free of charge:

  • You are a Washington Township resident and property owner
  • You are a non-resident of Washington Township who rents or leases property in Washington Township (this extends to immediate family members)
  • You are a non-resident of Washington Township who operates a business in Washington Township (this extends to immediate family members)
  • You are a non-resident of Washington Township who operates a non-profit organization in Washington Township (this does not apply to immediate family members)
  • You are an employee of Washington Township public or private schools (this does not apply to immediate family members)
  • You are an Municipal employee of Washington Township (this does not apply to immediate family members )
  • You are a Gloucester County employee who works in Washington Township (this does not apply to immediate family members)

If you do not fit any of the above criteria you may purchase a library card for an annual fee of $100 per person if they are not a resident of a resident of a municipality within the LOGIN consortium.  This includes, but is not limited to, exchange students, visitors, and non-custodial children.

  • All library cards are issued for 2 years.
  •  A current ID is always required upon the issuing or renewal of a card.
  • Lost cards or cards damaged beyond normal wear and tear are subject to a $3.00 replacement fee. (Cards damaged through normal wear and tear may be replaced at no cost).

Acceptable forms of I.D. to obtain a library card


Washington Township Residents

  • A valid N.J. driver’s license with current address
  • A non-driver ID issued by NJ Motor Vehicle Commission
  • Current utility bill with Washington Township address
  • Current rent or lease receipt
  • Current tax receipt or tax bill with Washington Township address
  • Deed to Washington Township property
  • Military ID plus one additional form of ID from this list
  • Adult community resident ID card
  • Current bank statement
  • Current credit card statement
  • Current car insurance card statement
  • Current car registration
  • Home settlement papers
  • Washington Township student ID card

Non-Residents (Free Card)

  • Proof of business ownership in Washington Township
  • Proof of rental/commercial property ownership within Washington Township
  • Current ID showing that the applicant is
    • A Gloucester County employee working in Washington Township
    • Employed by a non-profit agency located in Washington Township
    • Employed in any capacity in Washington Township public or private schools
    • Employed by Washington Township as a municipal employee

Non-Residents ($100 Annual)

  • Any two forms of ID required by Washington Township residents
    • A valid N.J. driver’s license with current address
    • A non-driver ID issued by NJ Motor Vehicle Commission
    • Current utility bill with Washington Township address
    • Current rent or lease receipt
    • Current tax receipt or tax bill with Washington Township address
    • Deed to Washington Township property
    • Military ID plus one additional form of ID from this list
    • Adult community resident ID card
    • Current bank statement
    • Current credit card statement
    • Current car insurance card statement
    • Current car registration
    • Home settlement papers
    • Washington Township student ID card

Per the LOGIN consortium policies, “There should be only one patron record in the database for each registered individual.  New patrons/ customers need to register at their home library.  Staff should use valid, current ID to check for duplicate patron records before registering a new patron/ customer.”

Library cards will not be issued in the name of any group, organization, church or business.

Residents of group homes may get library cards upon approval by the Director and submission of a signed agreement letter by the group home administrator to the library, confirming:

    • The applicant’s name and street address
    • That the applicant is authorized to receive mail at that address
    • That the group home assumes responsibility for the materials checked out by the applicant, including fines caused by overdue, lost, or damaged items.
 
Museum Passes

The Margaret E. Heggan Free Public Library now offers museum passes to its cardholders!  These passes admit a group to explore one of the many museums around South Jersey!
 
Participating Museums

Academy of Natural Sciences
This pass admits two adults and up to five children of the same household. It allows free, expedited entrance to the museum’s popular festivals and a 10% discount in the Academy Shop and Academy Cafe during your visit.
Battleship New Jersey
This pass admits two adults and up to three children under age 18, plus a 10% discount in the Battleship Museum Shop.
Camden Children’s Garden
This pass admits up to six people, adults or children. Closed January–March.
Garden State Discovery Museum
This pass admits up to six people, adults or children, plus 15% off in the museum store.
Grounds for Sculpture
This pass admits up to four people, adults or children.
Jersey Shore Children’s Museum
This pass admits up to six people, adults or children, plus a 10% discount in the gift shop.
Morris Arboretum
This pass admits two adults and up to four children, 18 and under, plus a 10% discount in the gift shop.
National Liberty Museum
This pass admits up to six people, adults or children, plus 10% off in the gift shop.
Penn Museum of Archaeology and Anthropology
This pass admits two adults and any family members under 18, plus a 10% discount at the Museum Shop and Pepper Mill Cafe.
Pennsylvania Academy of the Fine Arts
This pass admits two adults and up to four children under age 18 to both the Historic Landmark Building and the Samuel M.V. Hamilton Building.
The South Jersey Museum of American History
This pass admits two adults and any family members under 18. Also includes admission to special events.
Wheaton Arts and Cultural Center
This pass admits two adults and any family members under 18.
Woodford Cedar Run Wildlife Refuge
This pass admits two adults and up to three children under age 18. Additional adults, $5.00; children, $3.00.

Lending Period and Fines

  • Passes may be borrowed for 3 days with no renewal, and cannot be placed on hold.
  • Overdue fines for passes are $10.00 per day with a maximum of $70.  On the seventh day the pass is considered lost and the borrower becomes responsible for the full replacement cost of the pass, plus the $70 fine.
  • Passes must be returned to staff at the circulation desk and not in the book return.  The pass must be returned in the case along with any included information that was supplied when the pass was checked out.
  • The library staff reserves the right to limit the number of times that cardholders may borrow passes due to demand and availability.
  • Cardholders will be barred from checking out passes in the future and charged the full cost of a replacement pass if the pass is lost, damaged, or destroyed.

Limitations

  • Only adult Margaret E. Heggan Library card holders may borrow a museum pass.  The offer is not valid for other LOGIN library card holders.
  • Patrons must use their own library card when borrowing a museum pass.
  • Cardholders must be in good standing with less than $5.00 in fines.
  • Only one museum pass may be borrowed at a time.
  • Cardholders must sign an agreement before checking out a pass.
 
Library Policies

How many books/CDs/DVDs etc. can I check out at a time?

There is no limit on checkouts.  You may borrow as many materials as you desire.

What are the lending periods for books/CDs/DVDs etc?

Item Type Loan Period Renewal Fine
Books 3 Weeks 2 Renewals $0.25 per day per title
Audiobooks 3 Weeks 2 Renewals $0.25 per day per title
Magazines 3 Weeks 2 Renewals $0.25 per day per title
CDs 3 Weeks 2 Renewals $0.25 per day per title
DVDs 7 Days 2 Renewals $1.00 per day per title

All fines accrue up to $10.00.  Fines only accrue on days when the library is open to the public. Materials in the book drop at opening will be considered as having had been returned the previous day.

If an item is lost or significantly damaged a replacement cost will be incurred by the patron. This fine will include the list price for the item and a $3 processing fee.
A replacement copy provided by the patron will not be accepted in place of this fine.
Refunds will be given for all materials returned in good condition within 45 days of payment.